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Multifamily Executive Awards

Frequently Asked Questions

 

I registered with this online registration form last year for the MFE Awards. Can I use the same login?

Yes, you can use the same login information you used to submit last year. If you forgot your password, please click ‘forgot password’ on the login page to have your password emailed to you. If you didn’t use this form last year or the employee who used it is no longer with the company, please create a new account.

 

I’m with a PR firm entering on behalf of a client. Whose information should I use?

When creating the entry, please use your (the PR firm’s) information ONLY for contact information, such as a name, email, and phone number. For all other information, such as company name or address, revert to your client’s information.

 

Can I submit the same project for multiple categories?

Yes, you can nominate the same project for multiple categories. You will need to pay for and fill out separate submission forms for each entry. 

 

Do I have to mail any physical materials to MFE’s offices?

No. Do not mail any contents to our offices. Everything you need to submit can be submitted through the online submission platform.

 

The project I'm submitting is being completed in phases. Can I enter?

Yes, you can enter, but you may only enter the project up to the phases that opened for occupancy during the eligible time frame (July 2017 to December 2018). Any phases still under construction cannot be included in your submission. You can also wait to submit the project as a whole until the final phase obtains its certificate of occupancy.

 

What are the submission requirements for each category?

Open this PDF to find detailed information on the required questions and materials for each category.

 

Why is the registration form asking me to pay before I submit any materials?

Your submissions must be paid for before you can enter the submission platform. Once you’ve paid, the registration form will automatically forward you to your submission form to complete your application(s).

 

How can I pay for my entries?

Once you've started your registration form, click "Add to Cart" at the bottom right. On the "In Cart" screen you can check out and pay for your submissions via credit card. We accpet Visa, MasterCard, and American Express.

 

Can I register and pay for my entry fee by the early bird deadline of April 8, 2019, but upload my materials after that date?

Yes! As long as you paid for and registered your project(s) by April 8, you do not need to pay a late fee. You also have until April 29, 2019 to finish your application and submit it.

 

Will I get emails about my entries? 

Yes. Please add digitalawards@hanleywood.com to your email's whitelist to receive these emails.

 

Where can I find my invoice? 

You can locate and print your invoice in the INVOICES tab of your dashboard:

 

What does each section of the MY APPLICATIONS section of my dashboard mean?

  • In Progress - Application(s) you are currently working on
  • In Cart - Application(s) that you need to pay for in order to submit 
  • Complete - Finalized application(s)
  • Needs Attention - Application(s) you have not yet started
  • Expired - Application(s) that were not submitted before the submission deadline. Expired applications will not be considered for an award

 

I registered my entry, but now I can't find the next part of my form. Where is it?

The submission materials section of your form will either be in the IN PROGRESS or NEEDS ATTENTION section of your dashboard:

 

I only registered one entry. Why is it saying I have one completed and one in progress?

For each entry, you'll have a registration and a submission. Once you complete the registration, it'll show a complete registration and a submission in progress for each entry. For example, when both sections are completed, the COMPLETE section of your dashboard will look like this:

 

 

There’s a lot of information required for these forms. Can I finish it later?

Yes, scroll to the bottom of your application and hit SAVE. Please note that once you finalize and submit your application you will not be able to change it further.

 

Can I submit more than one image in the same file?

No. Please do not combine more than one image in the same JPG file; upload single images only. Our judges want to be able to see your projects in as much detail as possible

 

What format should my images be?

All images must be in JPG format with a minimum resolution of 300 DPI. Images cannot exceed 4000 pixels in width or height. 

 

When will I hear back about my entry?

Winners will be notified by end of June with more information about what happens next. If you haven’t been contacted by that time, unfortunately, that means your entry wasn’t chosen by the judges for an award.

 

When will the winners be announced?

The winners will be publicly announced at the Awards Ceremony at the MFE Conference in Las Vegas in September. Following the ceremony, articles about each of the winners will appear online.

 

Can I get a refund on my submissions?

No refunds will be issued. Please review all eligibility guidlines and submission material requirements before registering your entry. 

 

My question wasn’t listed here. Whom can I talk to?

Email us at mfeawards@hanleywood.com.